ویژگی های تلفن تحت شبکه یا ویپ

– ﺻﻨﺪوق ﭘﺴﺖ ﺻﻮﺗﻲ (Voice Mail)

– ﻛﻨﻔﺮاﻧﺲ ﺗﻠﻔﻨﻲ (Call Conferencing)

– ﺿﺒﻂ ﻣﻜﺎﻟﻤﺎت (Call Recording)

– ﺳﻴﺴﺘﻢ ﮔﺰارش ﮔﻴﺮی آﻧﻼﻳﻦ و آﻓﻼﻳﻦ (Call Logger and Reporting)

– ﺻﺪور ﺻﻮرﺗﺤﺴﺎب ﻣﻜﺎﻟﻤﺎت (Accounting and Billing)

– ﻧﻈﺎرت ﺑﺮ ﻋﻤﻠﻜﺮد ﻛﺎرﻛﻨﺎن (Monitoring)

– ﻣﻨﺸﻲ ﺗﻠﻔﻨﻲ ﻣﺤﺎوره ای (IVR)

– ارﺗﺒﺎط دو ﺳﻮﻳﻪ ﺑﺎ ﺑﺎﻧﻚ ﻫﺎی اﻃﻼﻋﺎﺗﻲ (Inbound and Outbound)

– ﻳﻜﭙﺎرﭼﻪ ﺳﺎزی ﺑﺎ CRM و ﺳﺎﻳﺮ ﻧﺮم اﻓﺰار ﻫﺎی ﺳﺎزﻣﺎﻧﻲ (CRM Integration)

– ﻳﻜﭙﺎرﭼﻪ ﺳﺎزی ﺑﺎ ﺳﺮوﻳﺲ ﻫﺎی (SMS ،Email ،Fax و Office tools Integration )

– ﻛﻨﻔﺮاﻧﺲ وﻳﺪﺋﻮﻳﻲ (Video Conferencing)

– ﺳﻴﺴﺘﻢ ﭘﻴﺎم رﺳﺎن ﻳﻜﭙﺎرﭼﻪ (Unified Messaging)